$9 Shipping.FREE above $150
30 Day Easy Returns
1000 + Happy Customers
Quick, Friendly Customer Support
WHY BUY FROM NOOR BOOKS?
Frequentlyasked questions
Delivery
Returns
Contact Us
What courier service do you use?
We use Sendle and Australia Post for deliveries. Customers have the option to choose their preferred courier during checkout.
How long will Delivery Take?
Australia
Standard Shipping: 2-7 days
Express Shipping: 1-2 days
International
Standard Shipping: 7-14 days
How much is your delivery fee?
Australia
We offer a flat rate delivery fee of $9 AUD.All orders above $150 AUD are shipped FREE of charge.
International
This will be calculated during checkout.
Do you offer pickup?
Yes. You can pickup orders from Roxburgh Park, VIC once orders are placed through our website.
Please note, we are not a physical store and do not offer in store shopping.
What happens if my parcel is lost or damaged?
We offer a full refund of your money, including shipping fee. Please contact us via email or the chat option on this website.
Do you Accept change of mind returns?
We offer a 30 day money back guarantee and we accept change of mind returns.
Can I return if the product is damaged or in not good condition?
Absolutely. Just drop us an email or message via our chatbox and we will be happy to assist.
Do I need to pay for my returns?
Returns are completely FREE of charge, including shipping fee.
Note: Shipping fee is not charged only for first time returns.
What is your email address?
Our email address is: noorbooks.store@gmail.com
Can I Speak over the phone to someone about my order?
For all inquiries before and after purchase, please reach out to +61 469 711 881
How else can I Contact you?
You can chat to us using the chat option on the right hand corner of the screen.
You can also contact us on our social pages.
I have questions before I buy. Who should I contact?
Please reach out to us via email, chat, phone or even our social pages. We will gladly assist.
Who should I contact for bulk orders?
Please reach out to us via email, chat, phone or even our social pages. We will gladly assist.