Delivery

Our Delivery Partners

  • We use Sendle and AusPost for deliveries.
  • Customers have the option to choose their preferred courier during checkout.
  • All parcels will be fully insured. Lost or damaged items during delivery? We got you covered ;)
  • All flat rate shipping parcels are sent via Sendle.
  • Once your order has been shipped, you will be provided with a tracking number to track your parcel via email.

Shipping Options

Shipping Options Cost Delivery Times
Flat Rate (Sendle)  $9 (Refer Note below) 2-7 business days
Australia Post Standard

$10.90 to $22.85

(Based on weight)

2 + business days

Check link here
Australia Post Express

$20 to $30

(Based on weight)

1-2 business days

Check link here

  

NOTE 1: Due to increased Postage costs, delivery to Australia Post Parcel lockers and rural/regional areas are excluded from Flat Rate delivery. We may need to charge a surcharge fee for these orders and will contact you regarding it. You have the option to pay the surcharge fee or get a full refund in this instance.

NOTE 2: Auspost costs are variable and we cannot accurately predict actual costs until we book for delivery. The costs provided during checkout are indicative and subject to change. Any additional fees will be required to be paid prior to shipment of goods.

Pick Up Options

  • We offer pickup for our Victorian customers only.
  • Please select "Pick Up" option when you check out.
  • We will email you with instructions on the when and where!

 

Packaging

We use Hero Packaging for our packaging your orders. Unlike traditional plastic mailers, Hero Packaging offers biodegradable packaging solutions that can be composted at home!! That's right, in your own backyard.

If you are interested in how this works - head over to Hero Packaging article here.